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Men tend to be stereotyped as being


A) directive.
B) relationship-oriented.
C) empowering.
D) supportive.
E) nurturing.

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Managers who effectively influence their subordinates to achieve goals without making dramatic changes are engaging in ________ leadership.


A) transactional
B) transformational
C) substitute
D) instrumental
E) supportive

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Morton hires new employees, assigns them work, and monitors their performance. What type of power does Morton use?


A) transformational
B) legitimate
C) informal
D) transient
E) coercive

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Legitimate, referent, and coercive are specific types of leadership


A) transactions.
B) styles.
C) leverage.
D) power.
E) traits.

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________ are the two basic leader behaviors identified by the behavior model of leadership.


A) Intrinsic and extrinsic
B) Instrumental and terminal
C) Task-structure and task-orientation
D) Rewarding and coercing
E) Consideration and initiating structure

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Eloise is a first-line manager, with the authority to hire new employees and determine the best work assignments across her team. Eloise has reward power.

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Coercive power


A) fosters high performance if used often and consistently.
B) respects employee dignity and is highly ethical.
C) can have negative effects and should be used sparingly.
D) helps clarify expectations between managers and employees.
E) is a cornerstone of effective leadership.

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When Gillian shows that she cares for her employees and takes action to help them enjoy their work, she is engaging in ________ behavior.


A) empowering
B) consideration
C) task-oriented
D) referent
E) autonomous

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Define the concept of employee empowerment and discuss how it relates to motivation and the leadership role of managers.

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Empowerment is the process of giving emp...

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Differentiate between transformational leadership and transactional leadership.

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Transformational leadership makes subord...

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________ leadership makes subordinates aware of the importance of their performance to the organization and aware of their own needs for personal growth, motivating subordinates to work for the good of the organization.


A) Path-goal
B) Transactional
C) Transformational
D) Relationship-oriented
E) Task-oriented

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Ling was recently promoted to a management position with responsibility for managing five subordinates. How will power affect Ling's effectiveness and how should she approach the five types of power in order to be an effective leader?

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Leaders can influence others because the...

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As a ________ leader, the company CEO always left employees with a sense of purpose, enthusiasm, and clear intent after the quarterly town hall meetings.


A) transactional
B) charismatic
C) coercive
D) relationship-oriented
E) servant

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Leadership substitutes can


A) increase organizational efficiency.
B) increase competition between leaders.
C) decrease organizational effectiveness.
D) minimize the value of leaders.
E) increase the demands on managers' time.

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In a collectivist culture, such as in Japan, managers tend to be


A) empowering.
B) reluctant to lay-off employees.
C) focused on consideration behaviors.
D) reliant on punishment for motivation.
E) task-oriented.

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Do men and women differ in their effectiveness as leaders? How does this impact organizational effectiveness over time?

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Consistent with the findings for leader ...

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An effective manager would be most likely to


A) use coercive power consistently to raise employee morale.
B) place less value on the opinions of less-experienced subordinates.
C) use reward power and referent power sparingly.
D) carefully monitor and control employee behavior using legitimate power.
E) acknowledge employees' accomplishments with rewards.

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Sienna was dissatisfied with Jenna's contribution to the team project, so Sienna exercised her ________ power by withholding part of Jenna's bonus.


A) expert
B) reward
C) referent
D) informal
E) coercive

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The trait model of leadership determined that


A) possessing the identified traits did not guarantee leadership effectiveness.
B) leaders were engaged in two types of behavior: consideration and initiating structure.
C) the situation or context within which leadership occurs was important to consider.
D) effective leadership was explained by personality traits alone.
E) leaders were characterized as either relationship-oriented or task-oriented.

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Effective leadership styles


A) vary with individual, culture, and country.
B) are easy to develop for experienced, top-level managers.
C) frequently employ coercive power.
D) are universal from country to country.
E) are compromised if power is shared with followers.

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