Question 1

Which of the following is an exercise, used in assessment centers, where employees answer questions about their work, personal experiences, and skill strengths and weaknesses?

Accepted Answer

A)   A leaderless group discussion
B)   A bench strength test
C)   A role-play
D)   An interview
E)   A focus-group discussion

Question 2

________ is the process in which employees develop short- and long-term development objectives.

Accepted Answer

A)   Succession planning
B)   Self-assessment
C)   Stretch assignment
D)   Goal setting
E)   Action planning

Question 3

Spencer is a new career counselor and wants to test employees who are struggling in their job classification. Which psychological test should he use?

Accepted Answer

A)   Myers-Briggs Type Indicator
B)   Big Five Locater
C)   Dissociative Experiences Scale
D)   Strong Interest Inventory
E)   Rorschach test

Question 4

During the self-assessment step in the career management process, an employee

Accepted Answer

A)   forms a timetable to reach his goals.
B)   identifies the opportunities and needs to improve.
C)   identifies what needs are realistic to develop.
D)   identifies a goal and a method to determine goal progress.
E)   ensures that his goal is specific, measureable, and attainable.

Question 5

Succession planning ensures that top-level managerial talent is available.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true of different career patterns?

Accepted Answer

A)   An expert career pattern involves a lifelong commitment to a field or specialization.
B)   A traditional career pattern involves movement across many disciplines.
C)   Career patterns involving movement across disciplines are on the decline.
D)   A traditional career pattern does not follow a hierarchy.
E)   A spiral career pattern involves limited movement across fields or occupations.

Question 7

Employees on sabbatical often receive full pay or benefits.

Accepted Answer

A) True 
 B)False

Question 8

Which step is used by employees to determine their career interests and areas to improve?

Accepted Answer

A)   Reality check
B)   Self-assessment
C)   Goal setting
D)   Action planning
E)   Employee appraisal

Question 9

Which of the following statements about training is correct?

Accepted Answer

A)   It prepares employees primarily for changes in job requirements.
B)   Participation in training programs is voluntary.
C)   It increases an employee's ability to move into jobs that do not yet exist.
D)   It makes very little use of employees' work experiences.
E)   It focuses on employees' future jobs.

Question 10

Assessment is the acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true of mentoring?

Accepted Answer

A)   Participants in a mentoring relationship are unaware of what is expected of them.
B)   Employees who have low needs for power are most likely to seek a mentor.
C)   Socializing new hires is not a function of in mentoring programs.
D)   Mentoring relationships can develop as part of a planned company effort.
E)   Employees who have high needs for achievement are less likely to seek a mentor.

Question 12

Job enlargement consists of adding challenges or new responsibilities to employees' current jobs.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is the best example of reverse mentoring?

Accepted Answer

A)   New associates in a law firm are paired up for six weeks to share individual experiences and perspectives.
B)   The woman hired for the new position of Community Citizenship Manager offers in-house workshops on sustainability.
C)   A senior brand manager is partnered with a junior associate to gain insights into college students? responses to mobile marketing.
D)   A mid-level manager cycles through project roles in several departments to develop cross-functional expertise.
E)   Company directors hold monthly brown bag lunch sessions to gather input and feedback on key issues from line employees.

Question 14

The process through which an organization gets information on how well an employee is doing his or her job is known as

Accepted Answer

A)   job analysis.
B)   performance appraisal.
C)   job evaluation.
D)   job performance.
E)   talent management.

Question 15

A sponsorship is a part of career support that a mentor provides his or her protégé.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a characteristic of a successful formal mentoring program?

Accepted Answer

A)   Formal mentoring and protégé participation are mandatory.
B)   The purpose of the program is not specified; activities and programs to complete are developed as the relationship grows.
C)   Mentor and protégés are encouraged to pursue the relationship beyond the formal period.
D)   The mentor-protégé matching process limits the ability of informal relationships to develop.
E)   The length of the program is not specified and is usually indefinite.

Question 17

The Myers-Briggs Type Indicator is a training tool managers use to improve interpersonal communication within teams.

Accepted Answer

A) True 
 B)False

Question 18

The items in the Myers-Briggs Type Indicator that focus on individuals' preferences for lifestyle will score the individuals based on

Accepted Answer

A)   judging versus perception.
B)   thinking versus feeling.
C)   introversion versus extroversion.
D)   sensing versus intuition.
E)   internal versus external locus of control.

Question 19

The movement of an employee to a different job assignment in a different area of the company is known as a(n)

Accepted Answer

A)   internship.
B)   promotion.
C)   transfer.
D)   externship.
E)   sabbatical.

Question 20

The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in client and customer demands is called

Accepted Answer

A)   development.
B)   formal training.
C)   job evaluation.
D)   knowledge management.
E)   job specification.

Exam 9: Employee Development

The process through which an organization gets information on how well an employee is doing his or her job is known as

Correct AnswerverifiedShow Answer

________ is the process in which employees develop short- and long-term development objectives.

Correct AnswerverifiedShow Answer

Job enlargement consists of adding challenges or new responsibilities to employees' current jobs.

Correct AnswerverifiedShow Answer

Which of the following is the best example of reverse mentoring?

Correct AnswerverifiedShow Answer

Assessment is the acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements.

Correct AnswerverifiedShow Answer

Which of the following is true of different career patterns?

Correct AnswerverifiedShow Answer

The items in the Myers-Briggs Type Indicator that focus on individuals' preferences for lifestyle will score the individuals based on

Correct AnswerverifiedShow Answer

Which step is used by employees to determine their career interests and areas to improve?

Correct AnswerverifiedShow Answer

Spencer is a new career counselor and wants to test employees who are struggling in their job classification. Which psychological test should he use?

Correct AnswerverifiedShow Answer

During the self-assessment step in the career management process, an employee

Correct AnswerverifiedShow Answer

The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in client and customer demands is called

Correct AnswerverifiedShow Answer

Which of the following is true of mentoring?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of a successful formal mentoring program?

Correct AnswerverifiedShow Answer

Which of the following is an exercise, used in assessment centers, where employees answer questions about their work, personal experiences, and skill strengths and weaknesses?

Correct AnswerverifiedShow Answer

Succession planning ensures that top-level managerial talent is available.

Correct AnswerverifiedShow Answer

Which of the following statements about training is correct?

Correct AnswerverifiedShow Answer

The Myers-Briggs Type Indicator is a training tool managers use to improve interpersonal communication within teams.

Correct AnswerverifiedShow Answer

A sponsorship is a part of career support that a mentor provides his or her protégé.

Correct AnswerverifiedShow Answer

Employees on sabbatical often receive full pay or benefits.

Correct AnswerverifiedShow Answer

The movement of an employee to a different job assignment in a different area of the company is known as a(n)

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