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Exam 7: Observing and Reflecting Feelings: the Heart of Empathic Understanding

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Question 31

Multiple Choice

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Which of the following correctly details the techniques of reflecting feelings?​

A) ​Sentence stem, feeling label, content summary, past tense, check-out
B) ​Feeling label, brief context, sentence content, tense, check-out
C) ​Sentence stem, feeling label, brief context, tense, check-out
D) Feeling label, brief context, tense, check-out, closing

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Question 32

Multiple Choice

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Which of the following might be useful to help clients decrease emotional expression?​

A) ​"Let's stop for a moment and breathe deeply."
B) ​"Would you say that again?"
C) ​"Pay attention to the feelings in your body."
D) All of these

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Question 33

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With some clients, the brief acknowledgment of ____ may be more appropriate.

Which of the following would be a possible way to help clients increase emotional expression?

Research suggests that positive emotions produce patterns of thought that are:​

Which of the following is seen as the most basic emotion?

"I feel really terrible. My folks have divorced. They have moved apart, and I don't know where to live." Which would be a reflection of feeling in response to this client?​

Instructions Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling. Client: Yes, somehow it just doesn't seem fair. I've taken care of myself and worked hard, but my spouse just says I'm angry and bitter. It hurts. -.​____ "You feel hurt that your spouse says that."​ A)for paraphrase B)for encourage C)for reflection of feeling

If a ____________ is inaccurate, it provides the client with an opportunity to correct the counselor. If a questioning tone of voice is used, the client may elaborate further.

Acknowledging feelings is:​

Instructions Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling. Client: I really wonder what's going to happen to me. I find myself aging faster than I anticipated. I simply can't do all that I'd like to do anymore. It makes me sick just to think of it. I'm confused and worried. -____ "You are wondering how to cope with the changes that age is bringing to you."​ A)for paraphrase B)for encourage C)for reflection of feeling

____ is demonstrated when the interviewer responds to the client, "You really feel frustrated, almost crazy, over the situation."

The HPA system does NOT include:

Barry (jiggling his feet and shuffling restlessly) : I can't get the scene of the World Trade Center bombing off my mind. It keeps coming up in my dreams again and again. I don't understand what's going on.​Which is the most appropriate response?

____________ clients may demonstrate a mouth curved down and upper drooping eyelids or a raise of the inner brows. Their body may slump or the shoulders drop, while vocal tone may be soft and speech rate slow.

____________ clients may demonstrate an upright body position, frowning, and a louder or forced vocal tone; the mouth and jaws may be tense and lips tightened, and the fists clenched or palms down.

Instructions Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling. Client: Yes, somehow it just doesn't seem fair. I've taken care of myself and worked hard, but my spouse just says I'm angry and bitter. It hurts. -____ "The situation isn't fair after you've worked so hard to do right." A)for paraphrase B)for encourage C)for reflection of feeling

____________ clients may demonstrate a general tension and increased breathing rate, averted eyes or raised eyebrows, furrowed brow, biting the lips, crossed arms, or anxious playing with fingers.

There is a distinctive difference between paraphrasing and reflection of feeling. Paraphrase focuses on ________ and reflection of feeling is concerned with ________.

Microexpressions are fleeting expressions of concealed emotion.