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Exam 11: Process Analysis and Resource Utilization

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Question 1

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A(n) _____ is a waiting line.

A) queue
B) process system
C) field
D) plot point

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Question 2

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Flow time depends not only on the actual time to perform the tasks required,but also on how many other entities are in the work-in-process stage.

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Question 3

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Which of the following is NOT an example of a nonphysical constraint?

The process for applying for a work permit at the Manchester department of labor is as follows.First,the administrator fills out an application (5 minutes) and takes a picture (1 minute) .Then,a clerk enters the information and processes the permit (5 minutes) .There are two administrators and three clerks.If the number of licenses per hour for the administrators is 16 and the number of licenses per hour for the clerks is 20.57,what is the hourly service rate for administrators?

In an analytical queueing model,service times measure _____.

Which of the following is NOT part of a queueing system?

A scooter rental company in a major beachside city has 70% of its fleet of 200 scooters rented each day on average.Scooter are rented for an average of five days.Which of the following can you use to start figuring out the average process performance?

_____ is the fraction of time a workstation or individual is busy over the long run.

Total process output is at the throughput rate of the bottleneck.

An airline has one employee work the counter.A customer arrives on the average of once every 3 minutes,and it takes on average 2 minutes to process the transaction.What is the probability that the system is empty?

Analytical queueing models assume a Poisson probability distribution for _____.

Which of the following best defines the Theory of Constraints?

Which of the following is NOT true about simulation models?

_____ time is the average time it takes to complete one cycle of a process.

The imputed cost of waiting is the reasonable value that might reflect the potential loss of future revenue or customer dissatisfaction.

The process for applying for a work permit at the Manchester department of labor is as follows.First,the administrator fills out an application (5 minutes) and takes a picture (1 minute) .Then,a clerk enters the information and processes the permit (5 minutes) .There are two administrators and three clerks.If the number of licenses per hour for the administrators is 16 and the number of licenses per hour for the clerks is 20.57,what is the hourly service rate for clerks?

In one method of calculating utilization,_____ divided by Service Rate × Number of Servers.

_____ = Throughput × Flow time.

_____ is the typical queueing system used by supermarkets.

A warehouse is capable of processing 600 returns per day,and the average number of returns in the 200.Based on the data in the question,what is being calculated by dividing 600 by 200?