FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 8: Management and Leadership

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

True/False

Review LaterAdd Note

Review Later

Planning is a continuous process.

Correct Answer

verified

Show Answer

Question 22

Multiple Choice

Review LaterAdd Note

Review Later

In comparing the types of skills used by managers at different levels within an organization,it is generally true that:

A) top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills.
B) first-line managers use mainly technical and human relations skills,while top managers devote most of their time to activities involving human relations and conceptual skills.
C) the specific skills used at different levels of management do vary,but conceptual skills are the most important at all levels.
D) the types of skills used by managers do not change much from one level of management to another.

Correct Answer

verified

Show Answer

Question 23

Multiple Choice

Review LaterAdd Note

In order for standards to be useful in the controlling process,they must have certain characteristics.One of these characteristics is that they must be:

Effective leadership includes both the ability to welcome change and to promote ethical behaviour.

Contingency planning involves developing alternative courses of action to be used if the primary plans do not achieve the desired results.

Which of the following is involved in setting work standards and schedules needed to implement the firm's tactical objectives?

Planning is the function of management that involves anticipating future trends and determining the best strategies and tactics to achieve an organization's goals and objectives.

The last task to be done in the planning cycle is to identify a vision.

is the management function that involves determining the best strategies and tactics for achieving the organization's goals and objectives.

A customer-oriented firm should focus exclusively on satisfying its internal customers.

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

When businesses empower their employees,the role of a manager becomes less that of a "boss" and more that of a coach,counsellor,or team player.

is choosing among two or more alternatives.

At Holyfield Chemicals,department heads usually make decisions after meeting with employees and seeking their ideas and suggestions.Department heads at Holyfield Chemicals make extensive use of the________ style of leadership.

Management is the art of getting things done through organizational resources.

After management has created a plan of action,they focus next on the controlling function in order to accomplish their goals.

Knowledge management involves finding the right information,keeping the information accessible,and making the information known to everyone in the firm.

In order to be effective,performance standards must be specific,attainable,and measurable.

Leadership is the management function of checking to determine whether or not an organization is progressing toward its objectives,and taking corrective action if it is not.

Because of the complex nature of their jobs,top managers spend most of their time developing and using technical skills.