Question 1

During the ________ stage, management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently.

Accepted Answer

A)   unfreezing
B)   moving
C)   refreezing
D)   molding
E)   force-field analysis

Question 2

A responsibility of the chief information officer is

Accepted Answer

A)   gaining unauthorized access to proprietary information of competitors.
B)   finding new ways to produce old products.
C)   ensuring that employees have no access to information from outside the organization.
D)   identifying ways that technology can support the company's strategy.
E)   limiting information exchanged through the company grapevine.

Question 3

In the context of companies trying different strategic postures to compete in an uncertain future, ________ are those who take the current industry structure and its future evolution as givens and choose where to compete.

Accepted Answer

A)   shapers
B)   category captains
C)   adapters
D)   gatekeepers
E)   first-movers

Question 4

Executives in defender firms are most likely to

Accepted Answer

A)   be concerned about the opportunity costs of not taking an action.
B)   support an outward-looking and opportunistic culture.
C)   base strategic decisions on careful analysis and experience in the industry setting.
D)   adopt a first-mover strategy to grab a dominant position in the industry.
E)   be more innovative than their counterparts in prospector firms.

Question 5

________ intervention relates to enhancing organization structure and design, employee involvement, and work design.

Accepted Answer

A)   Technostructural
B)   Strategic
C)   Tactical
D)   Human process
E)   Human resources management

Question 6

Describe the essential characteristics of learning leaders.

Accepted Answer

Learning leaders exchange knowledge free...

Question 7

________ is a method to manage resistance that managers sometimes resort to when they must lay down the law.

Accepted Answer

A)   Negotiation and rewards
B)   Punishment and threats
C)   Manipulation and cooptation
D)   Education and communication
E)   Facilitation and support

Question 8

A disadvantage of acquiring a new technology by purchasing the technology owner is that

Accepted Answer

A)   developing technology becomes time consuming.
B)   the process requires more staff than internal development.
C)   it makes the purchasing firm highly dependent on its internal development capabilities.
D)   the purchasing company will not own or control the unique technology.
E)   acquiring the company can be expensive.

Question 9

________ technologies have proved effective but offer a strategic advantage because not everyone knows or uses them.

Accepted Answer

A)   Base
B)   Emerging
C)   Key
D)   Elevated
E)   Pacing

Question 10

Groups at all levels in an organization can do all of these EXCEPT

Accepted Answer

A)   hold change efforts together.
B)   communicate information about the changes.
C)   be part of a guiding coalition.
D)   establish a sense of urgency.
E)   provide the means for enacting new behaviors.

Question 11

An advantage of technology trading is that it

Accepted Answer

A)   helps a firm speed up its learning curve.
B)   enables a firm to gain control and ownership over desired technology.
C)   enables a firm to adopt the trial-and-error approach to using technologies.
D)   helps a firm gain easy access to new technology as all industries willingly share information.
E)   helps a firm gain competitive advantage in its industry.

Question 12

The ________ refers to the ability to achieve multiple objectives at the same time.

Accepted Answer

A)   "tyranny of the or"
B)   "genius of the and"
C)   glass ceiling effect
D)   black swan effect
E)   agile design concept

Question 13

Jeremy told his mentor, "My top programmer, Kim Park, has developed an app that's going to make his career around here. But it's going to take some serious money to promote it and sell it to one of the big players. I'm convinced that Kim has the skills needed to polish the software or even the managerial skills needed to advance the idea and secure funding." In the development of new technology, Kim's role is as

Accepted Answer

A)   product champion.
B)   executive champion.
C)   category captain.
D)   technical innovator.
E)   chief information officer

Question 14

________ technology is commonplace in the industry and provides little competitive advantage.

Accepted Answer

A)   Base
B)   Emerging
C)   Key
D)   Large batch
E)   Pacing

Question 15

When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through

Accepted Answer

A)   manipulation and cooptation.
B)   training and other resources.
C)   explicit and implicit coercion.
D)   centralization and micromanagement.
E)   negotiation and rewards.

Question 16

________ is when an organization asks itself about whether to acquire new technology from an outside source or develop it internally.

Accepted Answer

A)   Technology trading
B)   A make-or-buy decision
C)   Benchmarking
D)   Positioning
E)   Differentiation

Question 17

A disadvantage of purchasing technology that already is available in products or processes is that

Accepted Answer

A)   it is the most time-consuming way to acquire new technology.
B)   it is the least cost-effective way to acquire new technology.
C)   the purchase requires more staff than internal development.
D)   the coordination and monitoring costs will be high.
E)   the technology itself will not offer a competitive advantage.

Question 18

________ seeks new technologies by reading cutting-edge research journals and attending conferences and seminars.

Accepted Answer

A)   Social audit
B)   Gap analysis
C)   Environmental scanning
D)   Internal analysis
E)   Open-book management

Question 19

An independent research laboratory entered into an agreement with a multinational agricultural company to develop a new variety of hybrid seeds for cold climates. In return, the agricultural company would fund the research. This method of acquiring new technology is known as

Accepted Answer

A)   state funding.
B)   internal development.
C)   technology trading.
D)   licensing.
E)   contracted development.

Question 20

Why must economic viability be considered when making technology decisions?

Accepted Answer

Apart from whether a firm can "pull off"...

Exam 15: Innovating and Changing

When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through

Correct Answer
verified

An advantage of technology trading is that it

Correct Answer
verified

Groups at all levels in an organization can do all of these EXCEPT

Correct Answer
verified

A disadvantage of acquiring a new technology by purchasing the technology owner is that

Correct Answer
verified

An independent research laboratory entered into an agreement with a multinational agricultural company to develop a new variety of hybrid seeds for cold climates. In return, the agricultural company would fund the research. This method of acquiring new technology is known as

Correct Answer
verified

________ technology is commonplace in the industry and provides little competitive advantage.

Correct Answer
verified

The ________ refers to the ability to achieve multiple objectives at the same time.

Correct Answer
verified

A responsibility of the chief information officer is

Correct Answer
verified

Executives in defender firms are most likely to

Correct Answer
verified

In the context of companies trying different strategic postures to compete in an uncertain future, ________ are those who take the current industry structure and its future evolution as givens and choose where to compete.

Correct Answer
verified

________ intervention relates to enhancing organization structure and design, employee involvement, and work design.

Correct Answer
verified

Describe the essential characteristics of learning leaders.

Correct Answer
verified
Learning leaders exchange knowledge free...
View Answer

________ is when an organization asks itself about whether to acquire new technology from an outside source or develop it internally.

Correct Answer
verified

During the ________ stage, management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently.

Correct Answer
verified

________ seeks new technologies by reading cutting-edge research journals and attending conferences and seminars.

Correct Answer
verified

A disadvantage of purchasing technology that already is available in products or processes is that

Correct Answer
verified

Correct Answer
verified

Why must economic viability be considered when making technology decisions?

Correct Answer
verified
Apart from whether a firm can "pull off"...
View Answer

________ technologies have proved effective but offer a strategic advantage because not everyone knows or uses them.

Correct Answer
verified

________ is a method to manage resistance that managers sometimes resort to when they must lay down the law.

Correct Answer
verified

Exam 15: Innovating and Changing

When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through

Correct AnswerverifiedShow Answer

An advantage of technology trading is that it

Correct AnswerverifiedShow Answer

Groups at all levels in an organization can do all of these EXCEPT

Correct AnswerverifiedShow Answer

A disadvantage of acquiring a new technology by purchasing the technology owner is that

Correct AnswerverifiedShow Answer

An independent research laboratory entered into an agreement with a multinational agricultural company to develop a new variety of hybrid seeds for cold climates. In return, the agricultural company would fund the research. This method of acquiring new technology is known as

Correct AnswerverifiedShow Answer

________ technology is commonplace in the industry and provides little competitive advantage.

Correct AnswerverifiedShow Answer

The ________ refers to the ability to achieve multiple objectives at the same time.

Correct AnswerverifiedShow Answer

A responsibility of the chief information officer is

Correct AnswerverifiedShow Answer

Executives in defender firms are most likely to

Correct AnswerverifiedShow Answer

In the context of companies trying different strategic postures to compete in an uncertain future, ________ are those who take the current industry structure and its future evolution as givens and choose where to compete.

Correct AnswerverifiedShow Answer

________ intervention relates to enhancing organization structure and design, employee involvement, and work design.

Correct AnswerverifiedShow Answer

Describe the essential characteristics of learning leaders.

Correct AnswerverifiedLearning leaders exchange knowledge free...View AnswerShow Answer

________ is when an organization asks itself about whether to acquire new technology from an outside source or develop it internally.

Correct AnswerverifiedShow Answer

During the ________ stage, management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently.

Correct AnswerverifiedShow Answer

________ seeks new technologies by reading cutting-edge research journals and attending conferences and seminars.

Correct AnswerverifiedShow Answer

A disadvantage of purchasing technology that already is available in products or processes is that

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Why must economic viability be considered when making technology decisions?

Correct AnswerverifiedApart from whether a firm can "pull off"...View AnswerShow Answer

________ technologies have proved effective but offer a strategic advantage because not everyone knows or uses them.

Correct AnswerverifiedShow Answer

________ is a method to manage resistance that managers sometimes resort to when they must lay down the law.

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
verified
Learning leaders exchange knowledge free...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Apart from whether a firm can "pull off"...
View Answer

Correct Answer
verified

Correct Answer
verified