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Exam 7: Motivating Yourself and Others

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Question 1

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Employees who work for theory X managers are more motivated and likely to exceed their expectations.

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Question 2

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Case 7.1 ​ Antonio has a number of employees who report to him.He has been considering how to motivate these employees to higher levels of performance and productivity.Antonio believes that most people are motivated by the satisfaction they receive from doing their jobs.He thinks that workers have a personal need to do well on the job.Another manager,Dexter,argues that while Antonio may be right,it is important to offer financial incentives.Dexter believes that workers don't really want to come to work and that managers therefore have to provide a "carrot" to ensure quality and productivity.Part of his evidence is that employees keep complaining about pay,working conditions,and benefits even though the company pays well above average for the industry and the area.Several days after this conversation,both Dexter and Antonio attend a workshop on employee motivation that explains Herzberg's motivation-maintenance theory. -Refer to Case 7.1.During the workshop,Dexter learns that he has misunderstood why the employees are complaining about pay,working conditions,etc.The real reason,according to Herzberg's theory,is that they lack​

A) ​maintenance factors.
B) ​satisfaction of basic security and safety needs.
C) ​the feeling of being part of a "corporate" family.
D) ​motivational factors.

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Question 3

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The specific premise within the expectancy theory that connects your expectations of yourself and your resulting behavior is called a(n) ____________________.

Donna was once only responsible for grant research;now,she has more responsibilities,including writing and reporting on grants.This type of job design is an example of ____________________.

A self-fulfilling prophecy is an example of which motivational theory?​

An individual who works hard and exhibits determination demonstrates the quality of ____________________.

Without motivated workers,most companies will not succeed.

Joshua can barely make it out of bed in the morning.His job is terrible and makes the day seem very long.He feels anonymous and irrelevant at work.Research shows that he is probably justified in blaming​

The Small Company offers excellent pay,provides lunch for employees,and organizes many social events to encourage group interaction.According to Maslow's Hierarchy of Needs,which level has to be addressed next?​

Social relationships,working conditions,and organizational policies and administration are all examples of Herzberg's motivational factors.

Compare Maslow's hierarchy of needs theory with Herzberg's motivation-maintenance theory.Include examples.

John is a customer service employee at a small bakery.He notices a customer deliberating the chocolate chip or sugar cookies.In his head,John hears his boss: "I trust your judgment;do what it takes to delight the customer." With that in mind,John offers the customer a sample of each cookie.John's boss uses ____ as a motivational tool.

Imagine that you are starting your own business and will be hiring three employees.State the nature of your business and specifically describe how you will motivate your employees through all six contemporary motivational strategies.

Jim's company gives individual employees as much responsibility and autonomy on the job as possible.As people move "up the ladder," the size of their offices increases and the quality of their office furniture improves.Pay levels are status symbols.Jim's company is focusing on the ____________________ level of Maslow's hierarchy of needs.

Identify a person you know who demonstrates grit.Analyze the person's characteristics and behaviors that make you confident that he or she is truly "gritty."​

Create an action plan for reaching one of your goals that addresses all principles of the goal-setting theory.

Case 7.1 ​ Antonio has a number of employees who report to him.He has been considering how to motivate these employees to higher levels of performance and productivity.Antonio believes that most people are motivated by the satisfaction they receive from doing their jobs.He thinks that workers have a personal need to do well on the job.Another manager,Dexter,argues that while Antonio may be right,it is important to offer financial incentives.Dexter believes that workers don't really want to come to work and that managers therefore have to provide a "carrot" to ensure quality and productivity.Part of his evidence is that employees keep complaining about pay,working conditions,and benefits even though the company pays well above average for the industry and the area.Several days after this conversation,both Dexter and Antonio attend a workshop on employee motivation that explains Herzberg's motivation-maintenance theory. -Refer to Case 7.1.Dexter's approach to motivation would fit into which category according to Herzberg's theory of motivation?​

A factory worker who attaches a wheel one week and then inspects the wheel the next week is participating in job rotation.

Curiosity,vengeance,romance,eating,and tranquility are all examples of the basic desires in the Reiss Profile.

Bakers at Sugar Shack are allowed to occasionally experiment with the business kitchen's ingredients and come up with new baked treats to sell.This is an example of intrapreneurship.