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Which of the following is a contributor to the bullwhip effect?


A) Smaller Order Sizes
B) Rationing
C) EDLP
D) VMI

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Which of the following is NOT one of the eight key supply chain business processes?


A) Product Development and Commercialization
B) Customer Relationship Management
C) Order Fulfillment
D) Strategic Management

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According to the text,when a buyer allows some of their suppliers to observe actual demand,create a forecast and determine their resupply schedules,it is known as:


A) Passive integration
B) Collaborative inventory management
C) Vendor managed inventory
D) Cloud-based supply chain management

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According to the text,all of the following are considered key supply chain business processes EXCEPT:


A) Knowledge management process
B) Manufacturing flow management process
C) Supplier relationship management process
D) Returns management process

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According to the text,decisions regarding the types of parts purchased,suppliers used and the manufacturing process employed,should be decided in which phase of the supply chain integration model:


A) Review and establish supply chain strategies
B) Identify critical supply chain trading partners
C) Align supply chain strategies with key supply chain process objectives
D) Assess and improve internal integration of key supply chain processes

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The order fulfillment process relies on forecasting and techniques used to smooth demand variabilities when disparities exist between demand and supply.

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It is important for all supply chain members to first understand the important characteristics upon which the supply chain end product is competing.Once this is understood,the supply chain members should all be using strategies consistent with those competitive characteristics when delivering their product and/or service.

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Price fluctuations that are the result of special product promotions,quantity discounts,and other special pricing discounts by suppliers result in:


A) Shortage Gaming
B) Quantity Batching
C) Buy-Back Gaming
D) Forward Buying

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RFID tags,which stands for Radio Frequency Identification tag,is a technology that will be used to gain real-time inventory information about the geographic location of a product in an effort to insure that shelves are full and that supply chains are issuing replenishment orders in a timely fashion.

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RFID technology seeks to minimize supply chain visibility.

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Fear,uncertainty,and doubt between people and organizations are some primary obstacles preventing organizations from sharing information with supply-chain partners,as well as among coworkers.

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List and describe FIVE of the eight key supply chain business processes.

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1.Customer Relationship Management

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A customer approaches you with a question regarding her order status and shipping date; the information you provide is an example of which of the eight key supply chain business processes:


A) Supply management process
B) Demand management process
C) Order management process
D) Customer service management process

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According to the text,the phase of the supply chain integration model concerned with identifying the important processes linking each of the supply chain partners is:


A) Review and establish supply chain strategies
B) Identify critical supply chain trading partners
C) Align supply chain strategies with key supply chain process objectives
D) Assess and improve internal integration of key supply chain processes

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Which of the following identifies the key customers,determines their needs,and then develops products and/or services to meet those needs?


A) Customer Service Management
B) Product Development and Commercialization
C) Customer Relationship Management
D) Demand Management

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Which of the following is a vital element in developing a strong supply chain through the practice of process integration?


A) Developing and implementing a strong information technology system that allows for fast and easy information exchanges between supply chain partners
B) Partner collaborations on methods to improve processes within the supply chain
C) Partnerships, which value information sharing and partner collaborations
D) All of these

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Knowledge management solutions connect buyers and suppliers via the internet to aid in the integration of supply chains.

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According to the text,training of supply chain partner employees is also known as collaborative education.

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List and explain TWO of the causes of the bullwhip.

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1.Demand Forecast Updating - Using varyi...

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One of the key supply chain business processes is supplier relationship management,which seeks to forecast demand and coordinate purchasing and distribution in an effort to balance customer demand with the firm's manufacturing capacity.

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