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Exam 7: Process Strategy and Sustainability

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Question 31

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A(n) ________ uses symbols to analyze the movement of people or material.

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Question 32

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Automated storage and retrieval systems are commonly used in distribution facilities of retailers.

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Question 33

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Process A has fixed costs of $1000 and variable costs of $5 per unit. Process B has fixed costs of $500 and variable costs of $15 per unit. The crossover point between process A and process B is

________ is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance.

Why do modern operations managers look for flexibility in their equipment?

Which of the following is not a strategy for improving service productivity?

What is the link between focused processes and specialization? What kinds of focus are possible?

Arnold Palmer Hospital uses which focus?

Identify the advances being made in technology to enhance production.

The assembly line is a classic example of a repetitive process.

Which of the following characteristics best describes repetitive focus?

The term focused processes refers to the quest for increased efficiency, whether in goods or services, that results from specialization.

Flexibility can be achieved with

Compare an intermittent process to a continuous process on the basis of variety, volume, equipment utilization, and inventory.

Kirstin is thinking about opening a Chinese restaurant and needs to buy a rice cooker. Rice Cooker A has fixed costs of $100 and variable costs of $1/pound. Rice Cooker B has fixed costs of $500 and variable costs of $.1/pound. If Kirstin plans to sell 100 pounds of rice which rice cooker should she choose? What is the cross-over point?

In selecting new equipment and technology, decision-makers look for flexibility-the ability to respond with little penalty in time, cost, or customer value.

Swift movement through the facility is typical of goods in which approach(es) ?

Identify the typical elements in a process control system.

Harley-Davidson, because it has so many possible combinations of products, utilizes the process strategy of mass customization.

Which of the following is false regarding repetitive processes?