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Which of the following methods can be used to determine a patient's eligibility for insurance?


A) Calling the provider services number on the back of the health insurance ID
B) Using the provider web portal sponsored by the patient's health insurance company
C) Both A and B
D) None of the above

Correct Answer

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Meeting the stipulated requirements to participate in the healthcare plan is the definition of


A) eligibility.
B) precertification.
C) medical necessity.
D) capitation.

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If the ICD-10-CM codes and the CPT/HCPCS codes do not match the claim will not show __________.


A) eligibility
B) precertification
C) medical necessity
D) capitation

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Patients belonging to a MCO usually are required to get a referral from their ____ before seeing a specialist.


A) HMO
B) EPO
C) PCP
D) CMS

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The physician's signature is located in block


A) 12.
B) 13.
C) 31.
D) 33.

Correct Answer

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Abuse is knowingly and willfully executing or attempting to execute a scheme to defraud any healthcare benefit program. Fraud is an unintended action that results in an overpayment to the healthcare provider.


A) Both statements are true.
B) Both statements are false.
C) The first statement is true and the second statement is false.
D) The first statement is false and the second statement is true.

Correct Answer

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The medical assistant should __________ the front and back of the patient's insurance card.


A) annotate
B) highlight
C) copy
D) None of the above

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When completing the CMS-1500 form, which section contains information about the patient and the insured?


A) Section 1
B) Section 2
C) Section 3
D) Section 4

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How many diagnoses can be reported on the CMS-1500?


A) Four
B) Eight
C) Twelve
D) Sixteen

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C

A set dollar amount that the policyholder must pay before the insurance company starts to pay for services is the definition of


A) copayment.
B) deductible.
C) co-insurance.
D) adjudicate.

Correct Answer

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The Federal Tax ID number (Box 25) for the provider filing the claim can be presented as


A) Social Security Number (SSN) .
B) Employer Identification Number (EIN) .
C) National Provider Identification (NPI) .
D) Both A and B
E) All of the above

Correct Answer

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A set dollar amount that the patient must pay for each office visit is the definition of


A) copayment.
B) deductible.
C) co-insurance.
D) adjudicate.

Correct Answer

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The patient's name is found in block


A) 1.
B) 2.
C) 3.
D) 4.

Correct Answer

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When the birthday rule is used to determine which policy is primary and which is secondary, it is the policy of the person who is the oldest that is considered primary.

Correct Answer

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The physician's office place-of-service code is


A) 9.
B) 10.
C) 11.
D) 12.

Correct Answer

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The medical assistant should always follow office __________ for claim review and signatures.


A) rules
B) policies
C) conventions
D) directions

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B

The first step in filing a claim with a third-party is


A) verify all charges and fees.
B) proof read the claim information.
C) complete the precertification process.
D) obtain accurate billing information from the patient.

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Which of the following steps is needed to obtain precertification?


A) Call provider services phone number on the back of the patient's health insurance ID card.
B) Provide the insurance company with procedures/services requested and the diagnoses.
C) Document the outcome of the call in the patient's health record.
D) All of the above

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D

The insured's address in block 7 refers to the __________ address.


A) patient's
B) spouse's
C) policyholder's
D) insurance carrier's

Correct Answer

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To examine claims for accuracy and completeness before they are submitted is to _________ the claims.


A) correct
B) audit
C) revise
D) reject

Correct Answer

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