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Nolan works for a food processing company that has an annual sales of $200 million. He heads the IT department in his organization. Given that Nolan's organization is midsized, which of the following statements is most likely to be TRUE of the effect of enterprise resource planning (ERP) on his department's staff?


A) His staff is often isolated from senior management.
B) ERP implementation in his organization will be part of a strategic process and, once begun, will have the full backing of the entire executive group.
C) Specialists in his department are spread very thin and often are in over their heads during an ERP implementation.
D) His organization employs only one or two IT specialists.

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Which is the following is major impact on ERP when an organization is small?


A) The availability of skilled IT personnel.
B) The fact that all small organizations have to outsource their IT.
C) Smaller organizations do not implement ERPs.
D) Smaller organizations form partnerships with other small organizations to implement complete ERP solutions.

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Oracle's enterprise resource planning (ERP) products are designed according to SOA principles and hence are adaptable and customizable.

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True

Small organizations tend to employ only one or two IT specialists who not only manage the enterprise resource planning (ERP) system, but the entire IS department as well.

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Infor Business Cloud is an enterprise resource planning (ERP) solution that can be installed in a bare-bones way and offered as IaaS (infrastructure as a service).

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Which of the following is NOT a step in the "implement the ERP application" stage.


A) train users
B) model current processes
C) convert data
D) simulate and test

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Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Solomon platform.

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An enterprise resource planning (ERP) solution includes a database design, initial configuration data, and the company's operational data.

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As an element of an enterprise resource planning (ERP) solution, supply chain includes scheduling, capacity planning, quality control, bill of materials, and related activities.

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A new enterprise resource planning (ERP) implementation process cannot be carried out if a business is running on an old system.

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Customer relationship management (CRM) , as an application that must be included in a true enterprise resource planning (ERP) product, includes ________.


A) cash management
B) HR management
C) sales prospecting
D) capacity planning

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Which of the following statements is TRUE of the types of organizations that use enterprise resource planning (ERP) ?


A) ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry.
B) Implementing ERP in organizations of different scales is difficult due to the differences in their basic business processes.
C) ERP procedures are uniform in large organizations operating in multiple countries.
D) Availability of IT personnel does not have an impact on ERP implementation.

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In ________, many enterprise resource planning customers will be able to store most of their data on cloud servers managed by cloud vendors and store sensitive data on servers that they manage themselves.


A) hybrid models
B) selective models
C) assorted models
D) customized models

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Which of the following applications is NOT part of a true ERP product?


A) supply chain management
B) human resource department
C) accounting
D) helpdesk

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D

ERP system implementation can success without executive support.

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Which of the following statements is TRUE of the impact of enterprise resource planning (ERP) on the IT staff of small organizations?


A) IT specialists in small organizations are dedicated to managing only the ERP system.
B) The IT staff in small organizations is isolated from senior management.
C) The chief information officer obtains the backing of the entire executive group for ERP implementation.
D) IT specialists in small organizations are spread very thin and often are in over their heads during an ERP implementation.

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Explain how organizations of different sizes use enterprise resource planning (ERP) differently.

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Companies of different sizes have one very important difference that has a major impact on ERP: the availability of skilled IT personnel. Small organizations employ only one or two IT specialists who not only manage the ERP system, but the entire IS department as well. They are spread very thin and often are in over their heads during an ERP implementation. Smaller, simpler ERP solutions are common among these companies. Midsized organizations expand IT from one person to a small staff, but frequently this staff is isolated from senior management. Such isolation creates misunderstanding and distrust. Because of the expense, organizational disruption, and length of ERP projects, senior management must be committed to the ERP solution. When IT management is isolated, such commitment is difficult to obtain and may not be strong. This issue is so prevalent that many ERP consultants say the first step in moving toward ERP is to obtain deep senior-level management commitment to the project. Large organizations have a full IT staff that is headed by the chief information officer (CIO), who is a business and IT professional who sits on the executive board and is an active participant in organizational strategic planning. ERP implementation will be part of that strategic process and, once begun, will have the full backing of the entire executive group.

For implementing enterprise resource planning (ERP) systems, the first task is to create a model of current business procedures and practices, which is called the as-is model.

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In the future, which of the following Microsoft products is likely to be a TRUE enterprise resource planning (ERP) product for larger organizations?


A) Solomon
B) Nav
C) AX
D) GP

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The differences between as-is processes and the blueprint should be reconciled after the enterprise resource planning (ERP) system has been implemented.

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