Question 1

Theory X-type managers try to motivate workers by giving them a great deal of freedom and responsibility.

Accepted Answer

A) True 
 B)False

Question 2

As a group,Gen Yers tend to be:

Accepted Answer

A)  older and more mature than Gen Xers.
B)  less interested in technology than Baby Boomers.
C)  inefficient,easily bored,and uncommitted.
D)  adaptable,tolerant,and tech savvy.

Question 3

The degree to which a job has a substantial impact on the lives or work of others in the organization is referred to as:

Accepted Answer

A)  task significance.
B)  task redundancy.
C)  the multiplier effect.
D)  mutual interdependence.

Question 4

The personal satisfaction you feel when you perform well and complete goals is an extrinsic reward.

Accepted Answer

A) True 
 B)False

Question 5

Since hygiene factors do not improve worker motivation,managers can safely ignore these factors when trying to develop an effective work environment.

Accepted Answer

A) True 
 B)False

Question 6

Herzberg found that the factors that ranked high as motivators were usually associated with job content rather than the work environment.

Accepted Answer

A) True 
 B)False

Question 7

The good feeling people get when they have done a job well is a(n) __________ reward.

Accepted Answer

A)  cognitive
B)  extrinsic
C)  physiological
D)  intrinsic

Question 8

Theory Y assumes that the main factor that motivates most workers is the desire to earn more money.

Accepted Answer

A) True 
 B)False

Question 9

One of the reasons management by objectives is an effective way to implement the ideas of goal-setting theory is that it:

Accepted Answer

A)  makes it easier for managers to explain the reason for the goals they set for their employees.
B)  turns managers into helpers rather than coaches.
C)  allows employees to set their own goals without the need to consult with managers.
D)  provides a method to get everyone involved in the process of setting goals.

Question 10

Motivation is largely the result of external rewards and punishments.

Accepted Answer

A) True 
 B)False

Question 11

_________________ was the father of scientific management.

Accepted Answer

A)  Elton Mayo
B)  Frank Gilbreth
C)  Henry Gantt
D)  Frederick Taylor

Question 12

Special parking areas,dining rooms,and rest rooms set aside for executives are barriers to open two-way communication within an organization.

Accepted Answer

A) True 
 B)False

Question 13

Describe the contributions of scientific management to improving worker productivity.What are some of the limitations of this approach?

Accepted Answer

The keys to the scientific management ap...

Question 14

Equity judgments are based on:

Accepted Answer

A)  quantifiable evidence.
B)  deductive reasoning.
C)  statistical extrapolation.
D)  people's perceptions.

Question 15

Most workers in poor,less developed nations are motivated by the desire to satisfy:

Accepted Answer

A)  physiological needs.
B)  social needs.
C)  esteem needs.
D)  empathetic needs.

Question 16

Elton Mayo's researchers concluded that worker motivation improved when managers listened to their ideas and suggestions.

Accepted Answer

A) True 
 B)False

Question 17

As a manager,Charlene works hard to ensure that workers are treated fairly,yet she still gets feedback that indicates that some workers don't believe she is fair.This problem is most likely a result from the fact that:

Accepted Answer

A)  Charlene doesn't understand that workers are not concerned with equity,only with getting the biggest possible reward for the least possible effort.
B)  "fair treatment" is a hygiene factor rather than a motivator.
C)  attempts to treat workers fairly only works in an Asian or European culture.American workers tend to be individualists who believe that rewarding results are more important than perceptions of fairness.
D)  equity judgments are based on perceptions,and the perceptions of workers are not always accurate.

Question 18

According to equity theory,workers are likely to ask:

Accepted Answer

A)  How hard is the task?
B)  If I accomplish the task,what's my reward?
C)  If I do a good job,will it be worth it? What is fair?
D)  Is my boss too autocratic?

Exam 11: Motivating Employees

Since hygiene factors do not improve worker motivation,managers can safely ignore these factors when trying to develop an effective work environment.

Correct Answer
verified

Herzberg found that the factors that ranked high as motivators were usually associated with job content rather than the work environment.

Correct Answer
verified

According to equity theory,workers are likely to ask:

Correct Answer
verified

Describe the contributions of scientific management to improving worker productivity.What are some of the limitations of this approach?

Correct Answer
verified
The keys to the scientific management ap...
View Answer

Equity judgments are based on:

Correct Answer
verified

Theory X-type managers try to motivate workers by giving them a great deal of freedom and responsibility.

Correct Answer
verified

One of the reasons management by objectives is an effective way to implement the ideas of goal-setting theory is that it:

Correct Answer
verified

Motivation is largely the result of external rewards and punishments.

Correct Answer
verified

The personal satisfaction you feel when you perform well and complete goals is an extrinsic reward.

Correct Answer
verified

As a manager,Charlene works hard to ensure that workers are treated fairly,yet she still gets feedback that indicates that some workers don't believe she is fair.This problem is most likely a result from the fact that:

Correct Answer
verified

The degree to which a job has a substantial impact on the lives or work of others in the organization is referred to as:

Correct Answer
verified

Elton Mayo's researchers concluded that worker motivation improved when managers listened to their ideas and suggestions.

Correct Answer
verified

Special parking areas,dining rooms,and rest rooms set aside for executives are barriers to open two-way communication within an organization.

Correct Answer
verified

As a group,Gen Yers tend to be:

Correct Answer
verified

Most workers in poor,less developed nations are motivated by the desire to satisfy:

Correct Answer
verified

_________________ was the father of scientific management.

Correct Answer
verified

Theory Y assumes that the main factor that motivates most workers is the desire to earn more money.

Correct Answer
verified

The good feeling people get when they have done a job well is a(n) __________ reward.

Correct Answer
verified

Exam 11: Motivating Employees

Since hygiene factors do not improve worker motivation,managers can safely ignore these factors when trying to develop an effective work environment.

Correct AnswerverifiedShow Answer

Herzberg found that the factors that ranked high as motivators were usually associated with job content rather than the work environment.

Correct AnswerverifiedShow Answer

According to equity theory,workers are likely to ask:

Correct AnswerverifiedShow Answer

Describe the contributions of scientific management to improving worker productivity.What are some of the limitations of this approach?

Correct AnswerverifiedThe keys to the scientific management ap...View AnswerShow Answer

Equity judgments are based on:

Correct AnswerverifiedShow Answer

Theory X-type managers try to motivate workers by giving them a great deal of freedom and responsibility.

Correct AnswerverifiedShow Answer

One of the reasons management by objectives is an effective way to implement the ideas of goal-setting theory is that it:

Correct AnswerverifiedShow Answer

Motivation is largely the result of external rewards and punishments.

Correct AnswerverifiedShow Answer

The personal satisfaction you feel when you perform well and complete goals is an extrinsic reward.

Correct AnswerverifiedShow Answer

As a manager,Charlene works hard to ensure that workers are treated fairly,yet she still gets feedback that indicates that some workers don't believe she is fair.This problem is most likely a result from the fact that:

Correct AnswerverifiedShow Answer

The degree to which a job has a substantial impact on the lives or work of others in the organization is referred to as:

Correct AnswerverifiedShow Answer

Elton Mayo's researchers concluded that worker motivation improved when managers listened to their ideas and suggestions.

Correct AnswerverifiedShow Answer

Special parking areas,dining rooms,and rest rooms set aside for executives are barriers to open two-way communication within an organization.

Correct AnswerverifiedShow Answer

As a group,Gen Yers tend to be:

Correct AnswerverifiedShow Answer

Most workers in poor,less developed nations are motivated by the desire to satisfy:

Correct AnswerverifiedShow Answer

_________________ was the father of scientific management.

Correct AnswerverifiedShow Answer

Theory Y assumes that the main factor that motivates most workers is the desire to earn more money.

Correct AnswerverifiedShow Answer

The good feeling people get when they have done a job well is a(n) __________ reward.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified
The keys to the scientific management ap...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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