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The total of all outputs produced by the transformation process divided by the total of the inputs is:


A) utilization.
B) greater in manufacturing than in services.
C) defined only for manufacturing firms.
D) multifactor productivity.
E) single-factor productivity.

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The Dulac Box plant produces wooden packing boxes to be used in the local seafood industry.Current operations allow the company to make 500 boxes per day,in two 8-hour shifts (250 boxes per shift).The company has introduced some small changes in equipment,and conducted appropriate job training,so that production levels have risen to 300 boxes per shift.These changes did not require any change in the amount of capital spending or energy use.What is the firm's new labor productivity?

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600 boxes per day / ...

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What are the five elements in the management process?


A) plan,direct,update,lead,and supervise
B) accounting,finance,marketing,operations,and management
C) organize,plan,control,staff,and manage
D) plan,organize,staff,lead,and control
E) plan,lead,organize,manage,and control

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Eli Whitney,in the ________,provided the foundations for ________ in operations management.


A) 1920s;statistical sampling
B) United Kingdom;mass production
C) U.S.Army;logistics
D) nineteenth century;interchangeable parts
E) 1890s;queuing theory

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Which of the following statements about challenges in operations management is FALSE?


A) Job specialization is giving way to empowered employees.
B) Local or national focus is giving way to global focus.
C) Sustainable production is giving way to a low-cost focus.
D) Rapid product development is partly the result of shorter product cycles.
E) The goal of mass customization is to produce customized products,whenever and wherever needed.

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Which of the following are the primary functions of all organizations?


A) production/operations,marketing,and human resources
B) marketing,human resources,and finance/accounting
C) sales,quality control,and production/operations
D) marketing,production/operations,and finance/accounting
E) research and development,finance/accounting,and purchasing

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Identify the 10 strategic OM decisions.

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Design of goods and services,m...

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Who among the following is associated with contributions to quality control in operations management?


A) Charles Babbage
B) Henry Ford
C) Frank Gilbreth
D) W.Edwards Deming
E) Henri Fayol

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One reason to study operations management is to learn how people organize themselves for productive enterprise.

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Walter Shewhart is listed among the important people of operations management because of his contributions to:


A) assembly line production.
B) measuring productivity in the service sector.
C) just-in-time inventory methods.
D) statistical quality control.
E) information technology.

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Which of the following would NOT be an operations function in a commercial bank?


A) auditing
B) teller scheduling
C) maintenance
D) collection
E) check clearing

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What term is given to those individuals with a vested interest in an organization,including customers,distributors,suppliers,owners,lenders,employees,and community members?


A) alumni
B) investors
C) vestors
D) stockholders
E) stakeholders

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Three commonly used productivity variables are:


A) quality,external elements,and precise units of measure.
B) labor,capital,and management.
C) technology,raw materials,and labor.
D) education,diet,and social overhead.
E) quality,efficiency,and low cost.

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Which of the following fosters specialization and worldwide supply chains?


A) more expensive transportation
B) instant communication
C) economies of scope
D) managers with a broad knowledge of many things
E) high trade tariffs

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Productivity is the ratio of ________ to ________.Using this relationship,productivity can be improved by ________ or ________.

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outputs;inputs;reducing inputs...

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The field of operations management is shaped by advances in which of the following fields?


A) chemistry and physics
B) industrial engineering and management science
C) biology and anatomy
D) information technology
E) all of the above

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What is a global network of organizations and activities that supply a firm with goods and services?


A) supply tree
B) provider network
C) supply chain
D) vendor network
E) vendor tree

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Mark's Ceramics spent $4000 on a new kiln last year in the belief that it would cut annual energy usage 25% over the old kiln.This kiln is an oven that turns "greenware" into finished pottery.Mark is concerned that the new kiln requires extra labor hours for its operation.Mark wants to check the energy savings of the new oven,and also to look over other measures of their productivity to see if the change really was beneficial.Mark has the following data to work with: Mark's Ceramics spent $4000 on a new kiln last year in the belief that it would cut annual energy usage 25% over the old kiln.This kiln is an oven that turns greenware into finished pottery.Mark is concerned that the new kiln requires extra labor hours for its operation.Mark wants to check the energy savings of the new oven,and also to look over other measures of their productivity to see if the change really was beneficial.Mark has the following data to work with: Were the modifications beneficial? Were the modifications beneficial?

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The energy modifications did n...

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Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves per shift.If the production is increased to 2000 valves per shift,labor productivity will increase by:


A) 10%.
B) 20%.
C) 25%.
D) 40%.
E) 50%.

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Why are operations managers faced with ethical and social challenges?

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Businesses have diverse stakeh...

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Showing 101 - 120 of 127

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