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The typical order cycle include all of the following elements EXCEPT:


A) order processing.
B) transportation.
C) stockout reports.
D) documentation.
E) order transmittal.

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An arrangement whereby a firm reaches different buyers by employing two or more different types of channels for the same basic product is referred to as __________.


A) a strategic channel alliance
B) multiple level selling
C) parallel distribution
D) dual distribution
E) multilayered distribution

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  Figure 12-4 -Figure 12-4 above depicts the four most common marketing channels for business products and services. X  represents A) consumers. B) industrial users. C) dual distributors. D) agents or brokers. E) industrial distributors. Figure 12-4 -Figure 12-4 above depicts the four most common marketing channels for business products and services."X" represents


A) consumers.
B) industrial users.
C) dual distributors.
D) agents or brokers.
E) industrial distributors.

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Define and describe at least one similarity and one difference between dual distribution and a strategic channel alliance.

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Dual distribution occurs when a firm emp...

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Which of the following statements regarding corporate vertical marketing systems is most accurate?


A) Corporate vertical marketing systems combine successive stages of production and distribution under shared ownership with all links in the marketing chain sharing title to the goods.
B) Corporate vertical marketing systems can use forward integration or backward integration but not both.
C) Corporate vertical marketing systems increase distribution costs.
D) Corporate vertical marketing systems result in increased capital investments and fixed costs.
E) Corporate vertical marketing systems are only effective with low-end consumer products.

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When you order a sweater from an L.L.Bean mail-order catalog,what type of marketing channel are you and the company using?


A) cash and carry marketing channel
B) intensive distribution channel
C) selective distribution channel
D) indirect marketing channel
E) direct marketing channel

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A direct channel is when


A) producers and end-users deal with each other on a one-on-one basis.
B) the producer and consumer and perform numerous channel functions.
C) a firm reaches different buyers by employing two or more different types of channels for the same basic product.
D) an intermediary sells to other intermediaries,usually to retailers in consumer markets.
E) an agent or broker brings ultimate consumers to manufacturers.

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There are three types of contractual vertical marketing systems.List the systems and provide a brief description of each.

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There are three major types of contractu...

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A commonly used indirect channel moves product from producer to retailer to consumer.This channel is used when


A) the retail outlets are regionally located.
B) the cost of maintaining inventory is low.
C) there is little if any seasonal demand.
D) the risk lies solely with the manufacturer.
E) the retailer is large and can buy in large quantities from a producer.

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A level of distribution density whereby a firm tries to place its products in a few retail outlets in a specific geographical area is referred to as __________.


A) intensive distribution
B) extensive distribution
C) selective distribution
D) exclusive distribution
E) concentrated distribution

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What are the utilities created by marketing intermediaries? How do intermediaries create these utilities?

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Marketing intermediaries help create fou...

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Dual distribution refers to


A) a level of distribution density whereby a firm selects a few retailers in a specific geographical area to carry its products.
B) an arrangement whereby a firm reaches different buyers by employing two or more different types of channels for the same basic product.
C) the blending of different communication and delivery channels that are mutually reinforcing in attracting,retaining,and building relationships with consumers who shop and buy in traditional intermediaries and online.
D) professionally managed and centrally coordinated marketing channels designed to achieve channel economies and maximum marketing impact.
E) a practice whereby one firm's marketing channel is used to sell another firm's products.

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The output of a supply chain is the


A) units of products delivered.
B) total generated revenue.
C) service delivered to customers.
D) total number of customers served.
E) total profits realized.

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Exclusive distribution refers to


A) the distribution of products or services in markets where there are currently no other competitors.
B) the distribution of products or services where the producer owns the entire channel of distribution.
C) the density of distribution whereby a firm tries to place its products or services with only one retail outlet in a specified geographical area.
D) the density of distribution whereby a firm tries to place its products or services in as many outlets as possible.
E) the density of distribution whereby a firm tries to place its products or services in a few retail outlets in a specific area.

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List and briefly describe the four customer service factors that must be balanced in a logistics system.

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The four customer service factors are as...

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What is a marketing channel? Define each of the four types of marketing channels.

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A marketing channel consists of individu...

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Having a product or service where consumers want it is __________ utility.


A) form
B) place
C) time
D) possession
E) location

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A firm needs to drive down logistics costs as long as it can deliver expected __________.


A) balance sheet results
B) customer service
C) low levels of expenses
D) product-market synergies
E) target market goals

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  UMD12: Channel Sales and Profit Marketing Dashboard -Which of the channels shown in the UMD12: Channel Sales and Profit Marketing Dashboard above represents the least profit to the manufacturer? A) furniture store chains B) independent furniture stores C) department store chains D) mass merchandisers E) none of the above UMD12: Channel Sales and Profit Marketing Dashboard -Which of the channels shown in the UMD12: Channel Sales and Profit Marketing Dashboard above represents the least profit to the manufacturer?


A) furniture store chains
B) independent furniture stores
C) department store chains
D) mass merchandisers
E) none of the above

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The three major types of vertical marketing systems are corporate,contractual,and __________.


A) administered
B) integrated
C) cooperative
D) delegated
E) manufacturer-dominated

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