A) intercept
B) arranged
C) group
D) structured
E) behavioral
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Short Answer
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True/False
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Essay
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Multiple Choice
A) marketing diagnostics
B) marketing information systems
C) marketing simulation
D) marketing intelligence
E) marketing metrics
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True/False
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Multiple Choice
A) research objectives
B) data sources
C) research approaches
D) research instruments
E) sampling plans
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Multiple Choice
A) capture cause-and-effect relationships by eliminating competing explanations of the observed findings
B) understand consumers' behavior by observing a sample groups discussing various topics of interest at length
C) study demographic variables such as age, gender, income, education, and so on, in relation to consumer buying patterns
D) analyze customers' purchasing behavior through catalog purchases and customer databases
E) immerse the researcher into consumers' lives to uncover unarticulated desires that might not surface in any other form of research
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Multiple Choice
A) marketing metrics
B) market segmentation strategies
C) market capitalization techniques
D) market basket analysis
E) marketing-mix models
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Multiple Choice
A) Step 1: defining the problem
B) Step 4: analyzing the information
C) Step 5: drafting the report
D) Step 2: developing the research plan
E) Step 3: collecting information
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Multiple Choice
A) target group
B) pilot group
C) focus group
D) customer base
E) ethnographic group
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Multiple Choice
A) Open-end questions
B) Dichotomous questions
C) Likert scale questions
D) Multiple choice questions
E) Semantic differential questions
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Multiple Choice
A) questionnaires
B) telephonic interviews
C) behavioral research studies
D) experimental designs
E) focus groups
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True/False
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Multiple Choice
A) developing a research plan
B) defining the problem, the decision alternatives, and research objectives
C) analyzing the internal environment
D) reading marketing research journals
E) contacting a professional research consultant
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Multiple Choice
A) customer metrics
B) unit metrics
C) cash-flow metrics
D) brand metrics
E) productivity metrics
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Multiple Choice
A) presenting findings
B) analyzing information
C) controlling the environment
D) arriving at a decision
E) drafting the report
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Essay
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Multiple Choice
A) observational research
B) surveys
C) behavioral data
D) experiments
E) focus groups
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True/False
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