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In ________ interviews, researchers stop people at a shopping mall or busy street corner and request an interview on the spot.


A) intercept
B) arranged
C) group
D) structured
E) behavioral

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As a marketing researcher, if you plan to conduct your research using qualitative measures like brand personification, what are you likely to ask the respondents in order to elicit their impression on your brand?

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As a marketing researcher planning to co...

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Visualization requires people to create a collage from magazine photos or drawings to depict their perceptions.

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Give reasons to justify that online research is versatile.

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Increased broadband penetration offers o...

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Which of the following refers to the set of measures that help firms to quantify, compare, and interpret their marketing performance?


A) marketing diagnostics
B) marketing information systems
C) marketing simulation
D) marketing intelligence
E) marketing metrics

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A scale that describes the respondent's intention to buy a particular product is called a rating scale.

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Designing a research plan calls for decisions on all of the following EXCEPT ________.


A) research objectives
B) data sources
C) research approaches
D) research instruments
E) sampling plans

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The goal of ethnographic research is to ________.


A) capture cause-and-effect relationships by eliminating competing explanations of the observed findings
B) understand consumers' behavior by observing a sample groups discussing various topics of interest at length
C) study demographic variables such as age, gender, income, education, and so on, in relation to consumer buying patterns
D) analyze customers' purchasing behavior through catalog purchases and customer databases
E) immerse the researcher into consumers' lives to uncover unarticulated desires that might not surface in any other form of research

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When the marketers of a mobile phone manufacturing company want to determine the impact of individual media such as television and online display ads on sales as well as that of trade activities like every day low price, off-shelf display and so on, they usually use ________.


A) marketing metrics
B) market segmentation strategies
C) market capitalization techniques
D) market basket analysis
E) marketing-mix models

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The marketing manager needs to know the cost of the research project before approving it. During which stage of the marketing research process would such a consideration most likely take place?


A) Step 1: defining the problem
B) Step 4: analyzing the information
C) Step 5: drafting the report
D) Step 2: developing the research plan
E) Step 3: collecting information

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A(n) ________ is a gathering of 6 to 10 people carefully selected by researchers based on certain demographic, psychographic, or other considerations and brought together to discuss various topics of interest at length.


A) target group
B) pilot group
C) focus group
D) customer base
E) ethnographic group

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________ allow respondents to answer in their own words and often reveal more about how people think.


A) Open-end questions
B) Dichotomous questions
C) Likert scale questions
D) Multiple choice questions
E) Semantic differential questions

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Because of its flexibility, ________ are the most common technique of collecting primary data.


A) questionnaires
B) telephonic interviews
C) behavioral research studies
D) experimental designs
E) focus groups

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After developing the research plan, the marketing researcher should define the problem and research objectives.

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The marketing research process begins by ________.


A) developing a research plan
B) defining the problem, the decision alternatives, and research objectives
C) analyzing the internal environment
D) reading marketing research journals
E) contacting a professional research consultant

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According to marketing consultant Pat LaPointe, the ________ measurement pathway of the marketing dashboard focuses on how well marketing expenditures are achieving short-term returns.


A) customer metrics
B) unit metrics
C) cash-flow metrics
D) brand metrics
E) productivity metrics

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Which of the following is considered to be the last step in the marketing research process?


A) presenting findings
B) analyzing information
C) controlling the environment
D) arriving at a decision
E) drafting the report

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Discuss the different ways which can be adopted by small manufacturing firms to conduct market research.

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The small firms can adopt the following ...

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As the marketing manager of Cominform Pte Ltd., a manufacturer of health drinks, you have selected 10 individuals who match the profile of your target customer, to participate in a discussion on changing lifestyle trends related to health. You have also hired a skilled moderator to facilitate the discussion and ensure that everyone participates and stays focused on the topic. The moderator provides questions and probes based on the "script" prepared by you. The discussions are also recorded for further analysis. Which of the following methods of acquiring primary data is being used in this case?


A) observational research
B) surveys
C) behavioral data
D) experiments
E) focus groups

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Behavioral research is the most scientifically valid research.

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